Report recommendations implemented at Port Alberni shelters and supportive housing
PORT ALBERNI – In November 2020, BC Housing secured a third-party contractor to conduct an independent review of operational concerns about the Port Alberni Shelter Society’s management of two shelters, as well as their supportive housing site in the community. Since the review completed in March 2021, BC Housing has been working with the Port Alberni Shelter Society, its Board of Directors, and our partners to implement 21 actions that resulted from the review’s recommendations.
Over the past 12 months, significant changes have been made to the society’s operations. This includes new operational policies, improved access to training for staff, increased Indigenous representation among staff, and expanded relationships within the community. The full update summary report, which includes progress status on the recommendations, can be found here: Port Alberni Shelter Society Review Update.
BC Housing has full confidence in the Port Alberni Shelter Society’s continued management of its sites. We will continue to work with the society to ensure people accessing shelter and supportive housing in the community feel culturally and physically safe, welcomed and valued. In addition, we will continue to work with our third-party contractor to identify further operational improvements, as well as opportunities to collaborate with community partners and improve the support available to people experiencing homelessness in the community.
For reference, the consultants original report from 2021 with recommendations is available here: Port Alberni Shelter Society Review Report 2021.